Frequently Asked Questions

Please reach us at HelpDesk@JRegoyal.com if you cannot find an answer to your question.

What types of products does J Regoyal offer?

J Regoyal offers a wide range of retail products including clothing, accessories, and home goods.

How can I contact customer service at J Regoyal?

You can reach customer service at J Regoyal by calling our hotline or emailing us through the contact form on our website.

What is the return policy at J Regoyal?

At J Regoyal, we offer a 14-day return policy for all unused products.

Are there any discounts available at J Regoyal?

Yes, J Regoyal frequently offers seasonal discounts and promotions on various products.

Return and Refund Policy

Items must meet the following criterion to qualify for a return or exchange request:

For qualifying requests

Please send us a message at HelpDesk@JRegoyal.com
Provide your email, name, and order number. State your request, and your reason for your request.
you may attach photos of the product's proof of current state.
Please note return shipping costs will be customer's responsibility.